Age Verification Delivery Services
At HubEurope, we make it simple for online retailers to stay compliant when shipping age-restricted products.
Through our integrated courier network - including trusted partners such as EVRi, Yodel, DPD, and DHL - we offer Age Verification Delivery Services that ensure parcels are handed only to recipients aged 18 years or over.
Our goal is to protect your business, your customers, and your brand reputation - while keeping your delivery process fast, efficient, and fully trackable.
What is Age Verification Delivery?
Age verification delivery is a service that requires the courier to confirm the recipient’s age before handing over the parcel.
This typically involves checking valid photo ID at the doorstep – such as a driving licence, passport, or PASS-approved card — before the delivery can be completed.
This added layer of security ensures your business remains compliant with UK laws surrounding the sale of restricted goods.
Common Use Cases
Age verification delivery is suitable for any product category where proof of age is legally required or ethically appropriate. Typical examples include:
- Alcoholic beverages – wines, spirits, and craft beer subscriptions
- Adult products – personal items, wellness or lifestyle goods
- Tobacco – Vapes, e-cigarettes and accessories
- Dangerous goods – Bladed tools or kitchen knives
- Pharmacy products – Health supplements and over-the-counter medicines
- Age restricted – Gaming or digital devices with age restrictions
Whatever your industry, our system ensures your orders reach only verified recipients – protecting your customers and minimising your legal risk.
How It Works and Benefits
- Simply choose an Age-Restricted Service from the drop-down menu in HECT, or for absolute peace of mind, set up a shipping rule to ensure that all products requiring age verification automatically default to your preferred Age-Restricted Service.
- The parcel is labelled and tracked as an age-verified shipment.
- The courier checks ID on delivery and records confirmation through their handheld device.
- Proof of delivery and ID verification are logged and viewable in your tracking dashboard for compliance purposes.
Supported Couriers
Courier
EVRi
YODEL by InPost
DPD
DHL Ecommerce
Additional couriers can be enabled through your HubEurope account manager.
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FREE shipping health check
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Benefits of Age Verification with HubEurope
- Legal compliance with age-restricted sale regulations
- Enhanced brand trust – demonstrate responsibility and care for customers
- Reduced liability – verification handled by the courier, not your staff
- Simple integration – available directly within your HubEurope shipping tools
- Multi-carrier flexibility – choose the best partner for each shipment
